FAQs

 

SIZING DETAILS

For best fit we recommend comparing measurements given to those of a similarly cut garment you own that fits you well.

In general we recommend at least 5cm of wiggle room between your measurements and dress measurements.

We do not allow refunds or returns based on size so please check measurements carefully and ask all questions before purchasing. Items may be pinned to fit dress form.

 

DISCOUNTS AND COUPONS

All prices are firm. We do not offer discounts unless otherwise indicated in-store or on our website or other marketing material.

 

SHIPPING INSURANCE

Please contact us prior to purchase if you would like to insure your order during shipment. Insurance is not included in the listed postage cost.

 

RETURNS AND EXCHANGES

All sales are final. Lucille Vintage does not accept returns or exchanges.

Please keep in mind that all items are vintage, used, and sold AS IS. We describe items to the best of our ability. Some very minor flaws may not be noted. If you would like additional details or photos of any of our listed items please ask before purchasing. Please keep in mind that colours may vary based on different computer monitors.

We cannot predict how a vintage item will wear and will not accept returns if an item becomes damaged after it has been received by the buyer. This applies especially to antique items, which can be especially delicate.